A TIME FOR FAMILY
Happy Easter from all of us at QubicaAMF!
Easter is a holiday all about the family! From Easter egg hunts to amazing family meals, the holiday is shared with family and friends simply enjoying being together. Many of the family gatherings include loading up the cars and heading to the bowling or family entertainment center where even the youngest can have a great time.
Prepare your staff! Remind them to exceed the customer’s expectation by using BES X to enhance the fun. Tapped out of ideas? How about running a special edition of Lucky Train every hour where the “Bunny Express” winner receives a chocolate rabbit and a voucher for a free Mad Game on their next visit.
Make sure everyone is in the holiday spirit by providing an Easter Signature Grid as an added bonus. As a token of our appreciation to our customers, we have provided 3 Easter Signature Grids for download.
Since Easter draws families into the center be sure to have all your family friendly programs such as birthday parties, school programs, summer programs, youth leagues and youth/adult leagues showcased on your monitors and throughout the center. Remember the adults too and make sure you are taking advantage of this great marketing opportunity.
Also remember to incorporate Easter wishes into your advertising. An Easter MMS Ad can be downloaded for your convenience.
Want to stay in touch with these valuable customers? Have a contest to guess the number of jelly beans in a jar or eggs in a basket and on the entry, ask the customer if they would like to receive advanced notice of specials and promotions. Keep that valuable data safe in FBT (Frequent Bowler Tracker) where it can be sorted in a number of ways and utilized to grow your business.
BES X provides so many ways to not just meet, but to exceed your customer’s expectations. A great experience will result in lasting relationships and loyal customers.
I hope everyone has a wonderful Easter and that your centers are “hopping” with customers having fun! HAPPY EASTER!
© 2016 QubicaAMF