Episode 8_Don’t Let Nonverbal Communication Send Out the Wrong Message

Are employees sending out the wrong message to the customer with their nonverbal communication? Make sure verbal and nonverbal communication are in harmony with your brand.
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Are employees sending out the wrong message to the customer with their nonverbal communication? Make sure verbal and nonverbal communication are in harmony with your brand.
Listen in as Dottie San Martin and Jay Nephew talk about turning ordinary events into extraordinary ones by paying attention to the details.