Category Archives: Productivity Hacks

Time To Reflect

We always hear the famous line, “New Year, New Me” but before jumping into 2023 let’s take some time to reflect on the past year. Let’s review the year by thinking back to what worked and what might not have worked as well as you had hoped it would.  

“Setting goals is the first step in turning the invisible into the visible.”

Tony Robbins

Did you obtain all your goals?  Take a look at what goals were reached and which ones fell short.  As Malcolm S. Forbes once said “Failure is success if we learn from it”.  Goals that weren’t reached in 2022 are opportunities for 2023.

It’s key to evaluate the good and bad of your previous year to help set goals for the upcoming year, adding more of what worked and infusing the lessons learned from what didn’t. 

Below are some questions that you can ask yourself about 2022 and some that will help you prepare for a successful 2023.

  • What were your 2022 goals?
  • Which of those goals did you accomplish?
  • What were the reasons for not hitting some of your goals?
  • Out of the goals that weren’t accomplished, which will you continue to work on in 2023?
  • What will you do differently to hit those goals you didn’t reach but will still work on in 2023?
  • Looking back on 2022 what accomplishment are you most proud of?
  • What is your #1 goal for 2023?
  • Is your 2023 marketing plan in place?

    “Without a plan, even the most brilliant business can get lost. You need to have goals, create milestones and have a strategy in place to set yourself up for success.”

    Yogi Berra

    Planning and evaluating are both so important for reaching goals and should not be done haphazardly.  Invest the time.  Need a little help planning?  If you are a Conqueror Maximization Program Preferred customer and have not utilized your consultative marketing sessions, contact us today and we’ll be happy to get you on the schedule.  Request a consultative call now!

    We hope you had a great 2022 and will have an even better 2023!  Wishing you a Happy New Year!

    “Setting a goal is not the main thing. It is deciding how you will go about achieving it and staying with that plan.”

    Tom Landry

    Productivity Hack | Self Confidence Part 1

    Being the BEST you!

    Productivity Hacks

    Courtesy of Marty Gouveia, Max Training Specialist

    Hello, this is Marty Gouveia, MAX Training Specialist with QubicaAMF. Today, we are going to briefly go into what I call the “BLACK HOLE” of Center Leadership. Sometimes, it’s good to take a look at ourselves in terms of leading our teams, implementing programs, and just getting things done in the huge scope of what you do day to day. As a former operator, I always firmly believed that these “self-checks” always kept me fresh. Don’t get me wrong, there are potholes and ruts we tend to fall into in the day to day whirlwind of activities, but it’s important that we perform some of these exercises so that we don’t slide into complacency, and become counterproductive.

    Just like in your entertainment venue, if left un-kept, and not refreshed, things can get complacent, boring, same old, you get it, and your customers will notice it as well. So let’s get started shall we?


    If you have weekly manager meetings, excellent. If not, start. If you have a smaller center with just a few staff members, include them as well. Cohesive communication within the team is paramount. Keeping staff members on the same page in terms of promotions, policies, recognition are very important, and we don’t want people forming negativity or doubt, because we haven’t talked to them on a consistent basis.

    EXERCISE!! – Find out how your employees perceive you

    This exercise was taught to me by a former mentor, and it was huge. This is also very tough for leaders, as you don’t expect what responses you are going to get for dialogue. If this pushes you out of your comfort zone. . . . . . EXCELLENT!!! This is how we grow.

    During your weekly Managers’ meeting, or small staff meeting in a room, make sure you have a large flip chart, and a marker. On the flip chart, with a marker, draw a line down the center. On the left write “Doing well”, on the right, write “opportunity”. Explain to the staff, that you are going to leave the room for 20 minutes, and you would like them to write as a team what you do well in their eyes, and what opportunities you have to improve. Please reinforce that there are ZERO consequences for this exercise, as some staff members may refrain from being honest.

    When you return, review the list, and have constructive dialogue with your team. Go over both pros and cons. Use probing questions to get details and situations that made them come to these conclusions. NEVER put people down for these assessments. Thank the staff after the conversation, let them know that their voice matters, and take your list for your own study, and find ways to improve on areas of opportunity.

    You would be surprised on how incredibly productive this exercise can be. When I performed it for the first time, I was totally nervous, almost making myself vulnerable to peoples’ criticism, etc. At the end of the day I was actually stoked for the feedback, because they are the folks following my direction, and are in the building with me each day, so yes, their feedback is just as important as my supervisors’, and as a bonus, made a more cohesive team and positive environment for the business grow. Finally, it allowed me to make positive changes on how I interact and behave in general to be a better manager.

    With that we are going to wrap up. Stay tuned for part 2, in a future blog post soon. This is Marty Gouveia, MAX Training Specialist for QubicaAMF, saying good luck, and see you next time.

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