Category Archives: Tools To Grow Your Business

How To Turn Your League Meetings into a Win-Win for Everyone

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When it comes to running a successful bowling center, the fall league meetings are a great opportunity to connect, engage, and communicate with your league bowlers.  These meetings can be used to create a positive impact on both the center and the bowlers.

1. The Importance of League Meetings

The significance of fall league meetings, not just as a time to discuss league news and logistics but use it as an opportunity to establish rapport with your bowlers. These meetings are a chance to show your league bowlers how much they mean to your center, creating a foundation for a strong, long-lasting relationship.

2. Communicate the Value of Changes

One common mistake centers make is introducing changes, such as a new scoring system, without explaining their value to the league bowlers. Frame these updates in a way that highlight what’s in it for the bowlers. Instead of just announcing a new feature, explain how it enhances their experience. For instance, if you’ve invested in a new oil machine, make sure to communicate how it will improve their game.  This is especially important for changes that league bowlers might be uncertain of.  For example, if your center installed new EDGE String Machines, be mindful of some common misconceptions the bowlers may have heard.  Make sure you are educating them of the many benefits and true facts about the new pinspotters.  Here’s a greatEDGE String infographic flyer that you can customize with your center logo and have available for your league meetings and to distribute to your competitive bowlers. 

3. Introducing Yourself and Your Staff

League meetings are also a great time to introduce yourself, especially if you’re a new owner or manager, as well as your staff. League bowlers appreciate knowing who will be taking care of them each week, and introducing your team can help build a connection from the start. This personal touch shows that you care about their experience and that your staff is there to provide excellent customer service.

4. Make It a Personal Experience

The little details can make a big difference in creating a positive experience for your league bowlers. For example, if you’ve installed a new kiosk system for ordering food, explain how it will save them time and enhance their overall experience. Encourage your staff to get to know the bowlers’ preferences so that they can provide personalized service, whether it’s remembering their favorite drink or knowing their snack order.

5. Lead with Value, Not Price

When discussing any price increases, such as lineage, make sure to lead with the value you’re providing. Instead of starting with the price increase, begin by highlighting the improvements and investments you’ve made to enhance their experience. Once bowlers see the effort, you’re putting into making the center a better place for them, the increase in lineage will be much more understandable and accepted.

6. Involve Bowlers in the Journey

Involving league bowlers in the journey of your center’s improvements can create a sense of pride and ownership. Whether it’s showing them the process of installing new pins or sharing updates on upcoming changes, letting them be part of the journey can make them feel valued and appreciated.

7. Have Fun with It

Finally, don’t forget to have fun! Incorporating some humor and light-heartedness into your meetings. For instance, you could joke about naming a pin after each bowler or create a fun story around the changes you’re making. This not only makes the meeting more enjoyable but also helps to build a positive and engaging atmosphere.

Remember, a little effort goes a long way in building strong relationships and ensuring your league bowlers have the best possible experience.

This blog topic was featured on the Seeds Of Success Podcast. Visit one of the podcast platforms to listen.

Apple: https://tinyurl.com/4kecxnbe
Spotify: https://tinyurl.com/v6w3cbvp

Conqueror Plus Square

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A Modern and Versatile Solution

Looking for a versatile new payment system for your center? How about a simple integration with Conqueror through QPortal, quick setup of Square Terminals, ability to handle gift cards, easy reporting through the Square dashboard, and self-help resources to get you started. Conqueror plus Square Payments is THE modern, omnichannel payment solution for your center. But don’t take it from us, check out what these customers are saying:    

“Conqueror Plus Square payments for Perfect Game seemed like a no -brainer pretty much right off the bat. The way that it integrates across all of the different parts of the business, so food and beverage, the bowling…to be able to have one payment processor across all of those, where every single transaction is going to filter down into a single source of truth essentially in the Square Dashboard was really appealing and just seemed like a much easier way of doing business than we were doing it previously.”  

– Michael Shearer, Owner of Perfect Game in Farmington Hills, MI 

“Really the process of integrating is very simple, it’s very easy. If you understand anything about the backside of Conqueror, it’s super simple. The instructions provided by Qubica are unbelievably easy. It’s just step, step, step, done…It’s a quick, easy transition. Setting everything up with Square is super easy… It’s a pretty seamless thing.”  


– Tim Pfeifer, District Manager of Paradise Island Bowl and West Pike Bowl, PA 

This versatile new payment system uses the sleek and modern Square Terminals that can even operate if the internet goes down and can be used on any wireless network. Square Terminals can be sourced through Square directly and through Amazon, Walmart, Best-Buy and Office Depot.   

Now let’s chat about gift cards…. 

Gift Cards can be sold and redeemed on Square Terminals for bowling and food and beverage sales. 

And how about reporting? 

Squares Dashboard makes it easy to track credit cards and coupled with the Business Results Dashboard on the QPortal, owners, proprietors, and managers have quick access to live, real-time data.  

Within Conqueror, shift reports show what was paid for by cash and credit cards, and the credit cards can be verified on the Square Dashboard for easy reconciliation. 

Again, don’t take our word for it, check out what these customers are saying about Conqueror plus Square payment reporting: 

“The reporting in the dashboard is fantastic with Square. There’s a lot of in -depth reporting that we’ve seen from using the point-of-sale side of square that is just great for analyzing what we’re doing.”  


– Tim Pfeifer, District Manager of Paradise Island Bowl and West Pike Bowl, PA 

“The backend system, the dashboard that Square uses, all the reporting is so much simpler. And the connection to QuickBooks, it’s just a time saver. So we spend way less time per week doing backend accounting and things like that.” 


– Michael Shearer, Owner of Perfect Game in Farmington Hills, MI 
 

Learn more about Conqueror Plus Square Here 

Coming Next 

Stay tuned for the next wave of the Conqueror plus Square integration that will meet your business and customer demands across your food and beverage operations, with easier access to consolidated reports and real-time business data. 

For more information about the Conqueror plus Square partnership, check out the website, or reach out to your Sales Rep.  

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