Category Archives: Productivity Hacks

Productivity Hack | Summer is Coming Part 2

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Productivity Hacks

Courtesy of Marty Gouveia, Max Training Specialist

Hello, this is Marty Gouveia, Field Trainer for QubicaAMF. In our last Summer is Coming segment, we briefly covered how to take advantage of the coming spring break, and with the tools that you have, leverage that opportunity to create additional visits, and new customers for the venue.

In this segment, I will cover some opportunities that may or may not be prevalent for your area. Ideas, ideas, ideas are never a bad thing to open the mind up to, and possibly implement to make this critical time of the year more lucrative.

  1. CONSIDER OUR FREQUENT BOWLER TRACKER, IF YOU DO NOT HAVE IT!!! It’s loaded with possibilities from sending email communication to your customer base, to invoicing customers, to gift cards, to loyalty program creation. This module is my personal favorite, and is a powerful tool in target marketing, and customer retention. Contact your local Sales Representative today for more information.
  2. DIVERSIFY YOUR CLUB OFFERINGS THIS SUMMER!! You notice I didn’t say the “L” word. Although Leagues are a very valuable part of a centers’ business, the terminology suggests that a certain skill level is required to participate. The word “club”, makes your program sound a little more inclusive to all. Due to customers’ need to get outdoors during the summer, I always am a fan of “If you can’t beat them join them!” approach. Partner with a local sports team, in this example, lower end professional baseball, and create a club where during the program, the group breaks away from the center and attends a couple of games TOGETHER. Lower level baseball is usually way more affordable, local, and what better way to give the new participant perceived value than going together 2 or 3 times, rather than just once for a big league club. Also try to partner with local golf courses for a pins and greens club, where you alternate between bowling and golf each week.
  3. TAKE ADVANTAGE OF THE SUMMER HOLIDAYS BY CREATING EVENTS. Memorial Day, 4th of July, Labor Day, are traditional camping weekends I know, but it never hurts to plan some summer themed parties, or tournaments during these slower days. Isn’t it kind of funny that sometimes the Monday during a 3-day summer weekend is always the busiest day? So plan your events on Saturday or Sunday during the day on these weekends.
  4. YOU HAVE ALL THE TOOLS-GAMES-ADVERTISING TO MAKE THIS STUFF HAPPEN, USE IT!! Whether it is uploading custom images for advertising playlists, to custom signature grids, on-lane advertising, implementing MAD Games or Special Games, make sure you are utilizing what you already have to make your venue a destination spot for the summer!!! The little extra you put out there for your customers’ experience goes a long way in return visits, and positive feedback to friends and family.
  5. CONSIDER GIVING OUR VIRTUAL MARKETING MANAGER A SPIN!! Do these ideas all sound good but you simply don’t have the time or expertise to put full promotions together? Our Virtual Marketing Manager program has a vast repository of customized programs and promotions that will get you promoting and executing quickly. Whether it’s attracting more kids or using your system to enhance the customers’ experience, the Virtual Marketing Manager program is designed to help you grow your business and sustain your success for years to come. Click on the link below for more information or contact VMM@Qubicaamf.com and one of our Virtual Marketing Managers will contact you.

With all of that information, we are going to wrap up. I hope the ideas presented above give you a little motivation to try something new this summer, whether it’s a new bowling program, or maybe acquiring Frequent Bowler Tracker to streamline multiple opportunities in one module. This is Marty Gouveia saying good luck, and until next time.

Productivity Hack | Summer is Coming Part 1

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Productivity Hacks

Courtesy of Marty Gouveia, Max Training Specialist

Focus and Planning | Summer is Coming

Hello, this is Marty Gouveia, Field Trainer for QubicaAMF. Today, let’s briefly talk about how we can coordinate Spring Break and the Easter Holiday to create center awareness in the community, thus positioning the center for a more successful summer.

As you well know, Spring Break is pretty busy for most centers, attracting families and students that want something fun to do, during their “staycation” week, if they are not travelling to a popular warm weather vacation site. It also means that the weather is beginning to become fairer, and folks in colder winter climates begin to discover outdoor activities, which can cause the beginning of the famed “summer slowdown” since traditional leagues are likely wrapping up too.

There are plenty of different programs that we try to throw at the wall, and hope they stick. Below are some ideas to maybe get the ball rolling, and will be helpful in creating more visits, making summer a little less challenging in terms of generating business. Of course for programs to succeed, you must PLAN NOW, as summer is just around the corner.

SPRING BREAK

Nothing says “START OF SUMMER” to the youth than Spring Break! Try to incorporate some low cost props, and the dreaded “SAND” J in small areas of the bowling center, and let’s give your center an exciting refresh!

Create a BES X SIGNATURE GRID with summer photos as the background! What better way to say summer than to have beach backgrounds, and relaxing summer themed images.

This is also a fantastic way to introduce new menu items, as well as summery drink specials. Create ON LANE ADVERTISING PLAYLISTS, as well as STANDARD OFF LANE ADVERTISING PLAYLISTS to showcase those mouth-watering delights. Always remember to serve responsibly, and maybe refresh your beverage staff in alcohol responsibility before launch.

I know that many centers over the course of the year, really gear up for special events, like New Years’ Eve Parties. SPRING BREAK IS AN EVENT! Never be afraid to trade off with corporate partners bowling, team building events, for good and services that you can give away during spring break. You don’t have to include food and beverage in these tradeoffs, just the bowling. Choose slow times when lanes are open during the day or slow evening Monday thru Thursday (NOT DURING BREAK) to host these events. You may also strike gold in food and beverage sales during these events.

Highlight in your promotional marketing material, your giveaways each day, as well as SPECIAL GAMES, or MAD GAMES that will be highlighted each day, to bring the people in. While they are there, also promoting your summer programs (Camps, Fun Clubs, Free Bowling Programs, etc.). TAKE ADVANTAGE OF THE OPPORTUNITY THAT IS BEING GIVEN TO YOU. Don’t settle for what “just comes through the door”.

EASTER

Having an Easter event can be a grass roots effort to increase business in the future. I know due to business considerations; some centers close during this holiday. Let me challenge you to consider a few things to possibly boost visitation, and develop community relationships. How about bowl with the Easter Bunny?

Parks and Recreation – Get together with your parks and recreation department, and find out local Easter fairs, or community events. Find out the cost to have a 10×10 space. Your local Chamber of Commerce is also a helpful avenue as well. GET OUT THERE, and make yourself visible to the community! In your space, put out a fishbowl for giveaways, hand out literature, bring out your center mascot, and interact with the community OUTSIDE the center. The dividends down the road are priceless. It also gives you exposure to sign up new people for loyalty programs, etc.

Easter Egg Hunts – Along with possibly have one at your center, it never hurts to reach out to the above mentioned resources, as well as churches and youth groups, and offer free hours of bowling coupons in easter eggs for the kids. An hour of bowling can be for the dates you dictate, plus you may score some unexpected food and beverage sales.

Finally, Consider Working with our Virtual Marketing Manager. Ready to Grow? Let us help! Our Virtual Marketing Manager Program helps you utilize your system to the fullest and provides customized programs and promotions designed to attract more customers and grow your business. Your success is at the heart of what we do! For more information, contact VMM@QubicaAMF.com and together, we’ll experience profitable results.

With that we are going to wrap up. In closing, this is just one of many ways QubicaAMF, Virtual Marketing Manager, and Conqueror can be used to set you up for success, maximize guest experience, and have guests rave, and come back again to your establishment for future fun. Until next time, this is Marty Gouveia, MAX Training Specialist with QubicaAMF, saying best of luck, and see you next time.

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